**Important update due to Covid-19 UNTIL FURTHER NOTICE** Due to Covid-19, pickups will have to be done much different than we normally would at Charlea’s Sugar & Spikes. About a week before pickups, I will set up a time specific to each family getting a baby. This will help to ensure that families do not cross paths. Before the day of pickup, if you are interested in purchasing any items from my little shop, I ask that you let me know so I can have all of your items gathered for you. On the day of pickup, I ask that you send over your payment via Paypal ($3 surcharge) or through Venmo. When you are on your way, please send me a text, 314-766-8728, to let me know you are headed my way. I will bring your baby to your car as well as any supplies you may have purchased. You will also get a more detailed care packet of information and a weeks’ worth of food. After pickup, I am available for any questions or concerns that you may have. In normal circumstances, each family would get a half hour pickup time to visit and ask all their questions. I do greatly apologize that you will not be getting this 5 star treatment that every new family deserves, but everyone’s health is much more important. Please let me know if I can help ease this situation or accommodate you and your family in any other way. Please continue to follow my page at facebook.com/charleassugarandspikes for pictures and updates!
The day is finally arriving and everyone is so excited I am sure!!! Here are a few things to keep in mind on pickup day to help everything run smoothly :) On pickup day, you will need the following items:
*Remaining balance in the form of cash or Venmo *Patience. Please be respectful of time. Your time, my time and the time of other's on this day is very important. For this reason, I allow everyone a half hour to ask questions and to pick up their baby. Please try to arrive on time. Arriving late could cut into someone else's time which is unfair. If you arrive early, please send me a message and ask if I am ready for you. Most of the time people do not need the full half an hour, but I do ask that message me first to be sure. I want everyone to leave feeling comfortable to care for their baby. If I do not reply, I am probably speaking with someone else and you will need to wait until your assigned time. When it is your time, even if you think someone else is inside, please come to the door. This is also a helpful cue for others that their time is up. *Any questions or concerns you may have *Extra money to purchase any supplies you may need. Here are a few items I sell *Last but not least...SMILES :) ExCiTeMeNt!!! Some of you have waited a long time for this day so show it!
*Please remember that I am always available for questions and concerns after pickup. Your pet comes with a lifetime supply of questions.